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Présentation de

Manchester, Angleterre (Royaume-Uni)
Entre 201 et 500 employ�s
Entreprise cot�e en bourse
Magasins de chaussures, de vêtements et grands magasins
Entre 100 et 500 millions € (EUR) par an


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  • « Poor management, all over the place »

    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Customer Advisor - Burnley, Angleterre (Royaume-Uni)
    Ancien employé - Customer Advisor - Burnley, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue négatif
    Approuve le PDG

    J'ai travaillé chez à temps plein (Plus d'un an)


    - 40% discount
    - Friendly colleagues
    - Good wage
    - Christmas and Summer party


    If management (team leaders) had any interpersonal skills, it wouldn't be that bad of a place to work, however, the management is all over the place.
    A process would change day in day out and they expect unrealistic KPI's while expecting outstanding customer service with the KPI's set (and increasing over time) and is absolutely not possible. Bad customer service by advisors is provided so that targets would be hit so you wouldn't have management constantely down your throat if you dipped in stats 1 day over a month of being on target.
    Favouritism is riddled in management there and progression is a no-go unless you know someone higher up. Management don't care how you're treated because they know they can easily get an agency to bring in more employees very easily.
    From working there over a year, about 30% of the managers can do their job correctly and fairly so hope you're lucky and get a manager who knows what they're doing.
    It's great if you work in Manchester, they get all the praise and goodies, however if you work in the warehouse or Burnley, you get absolute bare minimum rewards.
    The CEO, Umar, is actually a fantastic person, it's a shame team leaders and the CCMs don't know how to learn from his friendly and approachable personality. Only reason this isn't a 1-star review is because my fellow advisors made it a fun place to work.

    Conseils à la direction

    Not going to bother, nothing will change.

Voir les 36 avis

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    Entretien de Merchandiser

    Candidat à l'entretien anonyme - Manchester, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience positive
    Entretien facile


    J'ai postulé en ligne. J'ai passé un entretien à (Manchester, Angleterre (Royaume-Uni)) en mars 2019.


    Assessed on a quick test and then have a private interview with 2 employees. Very informal and be prepared on your past experience. Overall vibe was calm and chilled. I would recommend wearing pretty little thing clothing to interview.

    Questions d'entretien d'embauche

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