Travailler chez Trouva | Glassdoor.fr

Présentation de Trouva

Londres, Angleterre (Royaume-Uni)
De 1 � 50 employ�s
Inconnu
Entreprise non cot�e en bourse
Inconnu
Ne sait pas / non applicable par an
Inconnu

Avis sur Trouva

2,6
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  • Utile (2)

    « Awesome idea for a company, terrible job »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Operations Executive - Londres, Angleterre (Royaume-Uni)
    Ancien employé - Operations Executive - Londres, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue négatif

    J'ai travaillé chez Trouva à temps plein (Moins d'un an)

    Avantages

    The company has a great idea and certainly its nice giving independent shops an online platform.

    Inconvénients

    I've thankfully moved on from customer service roles now. Many boutiques were rude to deal with even though we were helping them.

    Saw someone get dismissed even thkugh they wre very nice and very good at their job. Should have received a warning. Thankfully that person is very young and has a bright future ahead of them.

    This role is very junior. More for graduates. I saw about five people leave in the same role in the first month of work. This didn't make feel good and knew something was up. I came to learn why very quickly.

    Conseils à la direction

    Grow the customer service team a lot more. It's vital to your success as a business. There's no point bragging in having 800 boutiques and only 8 customer service reps to deal with all of these boutiques as well as the customers.

Voir les 16 avis

Entretiens chez Trouva

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Difficulté

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  1. Utile (2)  

    Entretien de Bus Dev/Account Management

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé via un recruteur. J'ai passé un entretien à Trouva (Londres, Angleterre (Royaume-Uni)) en avril 2018.

    Entretien

    First phone call with HR to get to know one another. Next telephone interview was with the line Manager. After that, they flew me to London to meet the team and talk to a variety of Managers (including both Founders). They were really transparent about the job and what was expected of me and even though I romanticized a few things, they were quite direct in what it's going to look like which was great.

    Questions d'entretien d'embauche

Voir les 1 entretiens d'embauche

Prix et distinctions de Trouva

  • Hottest Retail/E-Commerce Startup (European Tech Startup Awards), The Europas Awards, 2017
  • Member, Tech City UK’s Upscale programme, 2018
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