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QA Engineer for Order TKT
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Job Title

QA Engineer for Order TKT

Business Environment

Shaping the future of travel has always been one of the key values at Amadeus; and today, with the technology enhancements that characterize this era, that future is more exciting than ever.
Amadeus works at the heart of the global travel industry, providing technology to keep the travel sector moving - from the initial search to booking, from pricing to ticketing, from managing reservations to managing check-in and departure processes.

Our products and solutions benefit of years of expertise in the travel industry, and are designed to match and improve our customers' needs and performances. From travel agencies to corporations, airlines, ground handlers, hotels, railways, car rental companies, airports, cruise lines and ferry operators, Amadeus is one of the leading travel technology providers in this business.
Working for Amadeus offer the opportunity to learn and grow in an exciting and multicultural environment.

Order Ticketing is at the heart of the reservation and booking process of the travel. It represents the contact between the traveler and the airlines. It enables the interactions with the airport with the link to departure control system. It covers all the life cycle of the traveler's journey post booking until he or she arrives at his/her destination, and even beyond if needed for changing date and time of travel, cancel, refund, exchange and more. It also enables Markets and Airlines to perform proper Revenue Accounting, or Business Intelligence with dedicated offline reports and online feeds with modern formats embracing the Open data Model of the Industry. Finally, it paves the way before the transition of the whole industry to the Open Order.

So, join us!

Summary of the role

We are looking for a motivated Quality Assurance Engineer to perform quality audits & validation along delivery cycle, namely review delivery teams solutions/ specifications, as well as design, implement (automate), maintain and monitor/ report functional and regression test scenarios.
Maturity activities are also tackled to implement feedback loops from production materialized issues, as well as measure global QA efficiency and propose innovative tooling and strategies adapted to each areas specificities.
QA is embedded within Scrum/ Kanban entities together with business analysis/ Developer.

In this role you’ll

  • Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.

  • Receives instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments.

  • May have specialized formal education or the equivalent work experience and has the required technical and functional skills and basic knowledge of the business.

Common accountabilities

  • Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area.

  • Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.

  • Works with a moderate level of guidance and direction from manager.

Specific accountabilities

You will:

  • Implement test strategy
_ Define test cases from customer’s requirements and ensure traceability with specifications.
_ Write test plan (functional and/or non-functional and/or non-regression).
_ Ensure improvement of non-regression test repository in the Change Request plan.

  • Design and perform tests
_ Design test cases and develop automated test case scripts.
_ Prepare test environment, test data, and execute test cases.
_ Give go/no-go for the customer’s test campaign.
_ Be responsible for the project, product or release quality control.

  • Fix Problem Tracking Records
_ Provide information to developers in order to fix defects
_ Check PTR fix and give go/no-go for the load of Production PTRs
_ Document software defects.

  • Share your knowledge
_ Participate in specification reviews to give input on testing requirements.
_ Report and communicate on test activities to the line organization, software developers and product definitions analysts.

About the ideal candidate:


  • Ability to quickly gain understanding and to interact with various experts and management.
  • Ability to work autonomously to solve unique and complex problems.
  • Flexible and adaptable, ability to work in a team that covers a broad scope.
  • Strong interpersonal skills, tenacity, and proven ability to drive results in a complex, multicultural environment and at different hierarchical levels.
  • Creative, problem-solving, iterative thinker who is constantly learning.
  • Proficient in English (written and spoken).
  • Good presentation and communication skills.


University degree, engineer school graduation, or equivalent work experience


  • At least 3 years of experience as a Quality Assurance Engineer
  • Knowledge in automation testing is highly valued
  • Any ISTQB certification is highly valued
  • Airline Industry background is an asset

What we can offer you:

  • Get rewarded with a competitive remuneration, an individual and company bonus and enjoy many benefits.

  • Work from anywhere: Flexible teleworking from 1 day per week to full weeks to full remote, you will also benefit from a home office setting-up Premium & monthly allowance.

  • Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies.

  • Professional development in a truly international and multisite environment with a great mix of people.

  • A wide set of trainings available to broaden your knowledge and enhance your soft skills including onsite and on-line learning hubs packed of technical and soft skills to help to develop any competencies.

  • 6 weeks holiday, plus pension contribution and healthcare insurance.

  • Enter a diverse and inclusive workplace.

  • Enjoy your office life: Coffee hubs to work or relax, quiet zone, flexible desks and agile areas, on site restaurants, tennis, soccer, yoga, dance, on-site sport center and classes and on-site conciergerie services.

We are a global company full of the greatest innovators, delivering breakthrough solutions. We know that they deserve the best rewards, and so do you if you join our team!

To build a career that is meaningful to you, we will follow you on each step of this journey by offering training, international mobility, a wide range of internal opportunities to grow your skills and different types of career paths.

Join our engineering community that counts more than 2500 members in Nice and 4000 worldwide.

We will provide you mentoring, training and continuous development opportunities.

Check out Tavleen’s testimony: “I started as a software developer in Amadeus Nice. In 2013, I was ready for my next opportunity at Miami in the new world of Operations. By 2015 I was now backpacking to take the next challenge: lead a development team of Operational in another location: Munich, Germany. This role got me the opportunity to lead and build high performance agile teams, to improve my capacity in drinking “weissbier” & to speak another language. I did fairly good in all except the last one!

How do we hire?

The application process takes no longer than 10 minutes!

  • Online application: Submit your online application and our Talent Acquisition specialist will get back to you if your skills match the role.

  • Phone Interview: We'll get to know each other with a short casual conversation. You'll also have the chance to ask questions.

  • Online Testing: Depending on the role you applied for, you might have to do some online tests.

  • Interviews: First you'll meet one of our talent teams. Then you'll have an interview with a member or members of the team you're looking to join.

  • Offer: Our Talent team will make you a job offer and welcome you to your new role with us.

  • Join our global team: Where you can develop your skills and build an international career that matters.

Are you the one we’re looking for? Apply now!

Not ready? Email us for more information:

Want to learn more about Amadeus, check out our blogs!

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

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