The UX team is poorly managed - Avis employé User Experience/UI Designer AutoNation

1,0
6 nov. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

For the most part, the environment isn't toxic. You're working with a good, passionate team.

Inconvénients

Everyone is hired as a contractor. Contractors are given the promise of eventually becoming a permanent employee, but no one ever gets promoted. As a contractor you get no benefits. Contractors used to have the benefit of getting paid for holidays, but no longer. Contractors are promised raises, but a contractor has yet to receive a raise. As a contractor, you're employed at AutoNation through a staffing agency. The staffing agency provides health insurance, but the plan is so bad it's barely worth paying for. The staffing agency itself is poorly organized. Contacting them to resolve issues with your paycheck is a frustrating experience. The job description for a UX/UI Designer at AutoNation is misleading. You're not working with the latest tools. Everyone must design with Photoshop. They do not see the value in using the latest design tools and they're reluctant to embrace the latest technology and trends. If you've ever worked as a contractor, you know that contractors are treated a little differently than permanent employees. But in AutoNation's UX team, contractors are treated very differently. They did not like contractors going out to lunch together in a group, so individual lunch times were assigned so that everyone goes to lunch separately. Permanent employees get new equipment while contractors need to bring in their own laptops. If a contractor turns in their two weeks notice, they're terminated at the end of the day. The difference is clear between how the UX team is managed compared to how other teams are managed. UX contractors get reprimanded if they talk too much, while neighboring teams talk all morning or afternoon without any repercussions. Contractors in other teams get promoted to permanent after 90 days (the normal routine in most companies), while UX contractors never get promoted. On the work day before a holiday or special event, the office floor will nearly be empty as other teams have left early, yet all UX contractors are still present being required to continue working. With the way contractors are treated, they are clearly viewed as replaceable. As a result, the UX team has a high turnover rate. Management has little to no interest in employee retention.

Découvrez plus d’avis sur AutoNation

5,0
29 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work environment and great community

Inconvénients

Very busy often not enough people

1,0
3 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

My medical insurance went down

Inconvénients

Luxury brand salespeople beware. I have been in luxury auto sales for 16 years. Autonation acquired our store. Their payplan is the exact same one across the country for every store. Ours even says "trucks" and we don't sell trucks. Never did. We are getting paid so little that it's actually insulting. I went from making $100k+ per year to now wondering if I will even make $50k in a year. It's actually terrifying along with insulting. They also make unattainable quotas to meet and won't hesitate to fire an employee who has been with a company for over 20 years for not meeting their unattainable quotas. After they fired 1/8 of our sales staff, those of us left are stretched too thin, we don't have enough coverage to help the clients, we can't help them properly, we can no longer provide a luxury experience, we're burnt out, and it will affect our CSI which will affect our already too-low pay. We're working harder, smarter, and longer for literal pennies. It's absolutely miserable and it's cruel.

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