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Benefit and Risk Management Services

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Job Stability - Avis employé Customer Service Representative Benefit and Risk Management Services

4,0
15 juin 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Many opportunities to grow and learn, internal promotions.

Inconvénients

High rollover rate. BRMS is a fast paced customer support center. You have to be able to master the process quickly with little room for error.

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5,0
8 avr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great co workers and benefits

Inconvénients

There wasn't anything negative worth mentioning.

1,0
2 mars 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Some hardworking team members who genuinely try to support each other. Opportunities to learn through trial and error (though often without guidance). Occasionally they buy employees food.

Inconvénients

There are noticeable double standards in how policies are enforced. Expectations and accountability differ depending on who you are or who you’re aligned with. Favoritism appears to influence decision-making. There are serious concerns about toxic workplace dynamics, including instances of discriminatory behavior and racially insensitive treatment that are not addressed appropriately. This creates an environment where some employees do not feel respected or valued. HR can come across as dismissive or defensive. Employees who bring forward concerns often feel minimized rather than heard.

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