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      Cascade Strategy

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      Avis sur Cascade Strategy

      Amazing place to work!! - Avis employé Senior Customer Experience Manager Cascade Strategy

      5,0
      25 mai 2022
      Senior customer experience manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Amazing culture. People and management are very helpful and understanding. No corporate politics, things are very transparent. Also they are a very Good paymaster when compared to others in the industry.

      Inconvénients

      Didn't come anything yet..Things are fair so far

      Découvrez plus d’avis sur Cascade Strategy

      5,0
      14 févr. 2024
      Customer success
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      2023 was quite the year for Customer Success at Cascade. There were lots of changes and several new faces joined the team at both a leadership and IC level. The product is reasonably complex, which makes Customer Success'ing perhaps a little more challenging than a rull-of-the-mill SaaS company. However I think the company ackowledges this and has done a great job of laying the right foundations in terms of people and process for a successful 2024.

      Inconvénients

      As mentioned, the product is exciting but can be quite complex and is best suited to larger organizations that have a strong change management culture already in place. That isn't necessarily the case with every customer, and that can make the job of Customer Success at Cascade a challenge at times.

      1
      3,0
      30 août 2024
      Cx associate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Work-life balance was great overall.

      Inconvénients

      Lack of training and low pay. A lot of miscommunication

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