CVP = crappy vet practice - Avis employé Customer Service Representative Community Veterinary Partners

The people at CVP make work enjoyable. There's something about animal lovers coming together to support hospitals that draws incredible people. It's a fast paced environment, which I really like. And it's growing so there's always something new and interesting to do.

We're still small in the support center, which is a good thing given the focus on providing care at the hospitals, but it can feel chaotic at times. You need to be ok with working through ambiguity.

I'm a remote employee at what is called the "support center", but to an outsider would be better known as the HQ. We work to support the veterinary practices. Office culture is supportive. People are nice. Pay and bonus are strong. Interdeparmental communication is good. Laid back environment where even the CEO is very casually dressed on remote meetings where cameras are on. VP of Communications making a tremendous effort to team build while being a remote-first company. Outstanding work-life balance.

There has been significant transition in the executive leadership of our department in recent years, with a new c-suite level person being in charge every 6 months. Current interim leadership is a senior director who is less qualified than others in the department with more experience, has a horrific "frat bro" attitude, and has accomplished nothing in his many months of leadership except to consistently say he needs more employees reporting to him while he currently provides zero leadership to the employees he already has.