More about the money than the agents - Avis employé Customer Service Agent ContactPoint 360

3,0
6 févr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Engagement activities are cool, massages, karaoke, product giveaways. Whenever I've raised my hand, they've taken the time to listen, they might not do anything about it but they hear you. My second trainer was very human and very real.

Inconvénients

Chairs (7/9 years old), Computers (11 years old), Screens (10 years old), not enough lockers and not order on them, picture badge takes a long time to be delivered and the facilities aren't the best.

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5,0
23 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Fair pay, weekends off mostly, great insurance provider, fair policies, great leaders and a comfortable work environment

Inconvénients

no cons outside of it being a young center

2,0
17 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Helps build your resume Will better your skills as an agent Remote possibility after a certain time frame and with maintained KPIs Reliable check and overtime potential

Inconvénients

Dreadful management Major office politics Extreme lack of communication in the entirety of my employment Agents are treated as numbers Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics

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