Decent pay and benefits, but poor training and disorganization on many levels - Avis employé Customer Support Convera

2,0
14 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-Diverse team -Supportive local manager -Decent salary -Private medical insurance -Possibility to work remotely

Inconvénients

-Training was poorly handled and did not fully prepare for the role -Lack of documentation of processes -Often having to give unclear or misleading info to customers -Disorganized and chaotic work environment

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5,0
3 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Team is great, flexible hours and good pay/benefits.

Inconvénients

Not applicable -- no complaints for my specific position within the company.

1,0
24 avr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-hybrid, 2 days in 3 days remote -unlimited PTO -some of the people are great

Inconvénients

-poor planning & training -mediocrity is rewarded; high achievers are taken advantage of -if you finish your work you just earned more work without compensation -unfriendly people with some nice ones scattered around -a lot of late hours and some weekends -bonuses are nothing to get excited about unless you are upper management -technology and computers are cheap and slow but you are still expected to finish your work -burnout is common

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