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      Deltek

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      Avis sur Deltek

      Customer care Union Square - Avis employé Customer Care Analyst Deltek

      1,0
      10 nov. 2017
      Customer care analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good atmosphere within the team. Good place to start your career in IT support. Free drinks and snacks. Deltek offer good benefits.

      Inconvénients

      Management is poor within the Customer Care team. Case load is too high. All analysts are on around 50-60 cases each and over worked. They hire new people who come in higher up (more money) with less experience, rather than promoting within the team. No support on how to progress at Deltek. Salary is awful and sometimes have to work long hours to meet targets.

      Découvrez plus d’avis sur Deltek

      5,0
      28 mai 2026
      Sales
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great culture and room for growth

      Inconvénients

      Pay could be better compared industry

      2,0
      28 mai 2026
      Customer success manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good culture and supportive coworkers One thing that stands out is that employees repeatedly talk about the people being collaborative and easy to work with. For CSM teams especially, there are comments about low internal drama and strong teamwork.

      Inconvénients

      Morale dips after layoffs: Common issue in enterprise SaaS. Remaining employees sometimes inherit extra accounts or responsibilities after reductions. Internal communication can get corporate/vague. Employees sometimes mention leadership messaging during reorganizations feels polished but not fully transparent. Career growth uncertainty during restructures: When leadership changes or teams merge, promotions and advancement

      3
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      Recherches associées: Offres d’emploi chez Deltek | Salaires chez Deltek | Avantages sociaux chez Deltek | Entretiens chez Deltek
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