Business services struggling - Avis employé Employé (anonyme) Freshfields

Terrible IT technology, appalling HR support, no change management, very low transparency and employee engagement, too many management layers and departmental segregation, no value appraisal process and lip service to the firm's values - bends depending on the client. Business services hit by redundancies (especially PAs) with the idea to reduce costs but it is backfiring with chaos.