Sketchy!!!!! - Avis employé Customer Care Manager GoStudent

I've been in the company for a while and a year ago I would have recomended the company. Now a days, I'd tell people to look the other way. When you enter the company they tell you to write a positive review on all social media platforms.... When you've literally been doing an onboarding for 1 week and haven't had any experience in the work-life yet. 1. Lack in leadership 2. CEO's are Money driven given as they have to show investors they can sustain themselves when in reality they cannot. Everything started going downhill since the June... (employees will know) 3. Lack of communication, everything is communicated 1 day in advance or sometimes on the same day... of something being launched and you have 0 preparation and knowledge of how to deal with the situations you will be forced into as a CCM. 4. Sketchy business plans AKA there is no Roadmap provided to Employees of where company is going so everyone is always afraid they are the next ones getting the boot. 5. Lack of recognition. Its frustrating when you're doing a good job and know you are focusing more on quality over quantity, yet those with quantity with barely any quality behind it are the ones getting all the attention 6. FALSE promises. They promised Employee salary reviews and employee benefits only to then make a huge investment and announce it the same day they told us they were removing the benefit and reviews.... "In gostudent we trust" 7. UNDERSTAFFED - But because we overwork and as a consequence, get burnt out, I guess it's fine if we are reaching our target? But if we dont- we get fired? If you don't sacrifice your mental health, you wont make it very far. CCMs dont get enough compensation for having to work weekends and holidays while everyone else is enjoying a 4 day weekend.