Supportive colleagues hindered by poor management and structure - Avis employé Cstomer Service HHAeXchange

1,0
1 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great colleagues. Met good people.

Inconvénients

Upper management, HR, no structure, unrealistic expectations when given poor tools to work with.

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5,0
20 févr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Smart, driven people; mission-driven space; room to grow and build.

Inconvénients

Change can create ambiguity; pace isn’t for everyone.

1,0
24 mars 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are some amazing people within this company that truly believe in the culture and mission this company used to represent. They are the only reason the customers are still being served in a meaningful way.

Inconvénients

Failed launches. Misrepresented sales. products that break and cost their customers $$ in losses. More concerned about showing profitability than taking care of the customer - stopped pretending to balance the two years ago. Senior leadership is 100% committed to themselves and no one else. The company’s moral compass is completely lost. And lastly, they’ve specialized for years now at reducing staffing levels without properly forecasting how that impacts the customer and the services they require us to perform in order to use a shotty product.

3
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