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      ING

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      Avis sur ING

      No longer recommended - Really gone downhill - Avis employé Customer Care Specialist ING

      2,0
      11 févr. 2022
      Customer care specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Decent pay for no qualifications. The trainers are really lovely and supportive. All other Pros listed are no longer present. Used to have a great culture. Hard work was rewarded/noticed and career progression was available.

      Inconvénients

      Micromanaged. Extremely high turn over. Understaffed. Recent drop is culture has lead to experienced staff leaving. Contact centre is barely afloat with under experienced staff doing their best to keep up with growing demands. Due to drop in service levels, all training/coaching has ceased causing under experienced staff to continue to make mistakes leading to disciplinary action/higher stress. Zero benefits/partnerships.

      Découvrez plus d’avis sur ING

      5,0
      25 mai 2026
      Summer intern
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      good team with significant learning opportunities for recent graduates.

      Inconvénients

      long hours, lack of transparency around full time hiring.

      4,0
      22 mars 2026
      Associate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good culture and environment to be in, wfh policy

      Inconvénients

      Too many management changes happening

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      Recherches associées: Offres d’emploi chez ING | Salaires chez ING | Avantages sociaux chez ING | Entretiens chez ING
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