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      Included Health

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      Avis sur Included Health

      Once a Mission-Driven Company, Now Struggling Under New Leadership - Avis employé Employé (anonyme) Included Health

      2,0
      14 oct. 2025
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Strong mission to improve access to healthcare — something I truly believed in. Excellent compensation and benefits, including free access to company services. Flexible work schedule and remote work options make it easier to balance personal and professional life. Talented, compassionate colleagues who genuinely care about helping others.

      Inconvénients

      Recent management changes have created a toxic work environment. Upper leadership’s motives feel questionable, and the focus has shifted away from employee well-being. Many long-term, dedicated employees from the Doctor On Demand and Grand Rounds days are being pushed out or leaving due to burnout. What’s being done at the expense of employees’ mental health is truly heartbreaking.

      avatar
      Réponse de Included Health
      8mo
      It’s great to hear that our mission, benefits, and incredible team members stood out during your time. We would not be who we are today without our long term team members, and we remain committed to our mission to raise the standard of healthcare for everyone while promoting the well-being of our people. We take your concerns seriously and will share it with leadership. Thank you for all you contributed as part of the team.

      Découvrez plus d’avis sur Included Health

      5,0
      3 juin 2026
      Member resolution specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible schedule and lots of benefits.

      Inconvénients

      I don't have any cons.

      avatar
      Réponse de Included Health
      3w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      2,0
      5 juil. 2026
      Senior software engineer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Really strong ICs and front line managers. Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.

      Inconvénients

      Chaotic leadership making poor choices with unnecessary reorgs and bad communication. The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation. On call was noisy and frequently woke people up in the middle of the night. Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.

      avatar
      Réponse de Included Health
      14h
      Thank you for your candid feedback. We take all feedback seriously and acknowledge the importance of addressing the challenges you highlighted. Thanks for all you contributed as part of the team.
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