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      Instrument

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      Avis sur Instrument

      Unprofessional is being generous - Avis employé Designer Instrument

      1,0
      29 nov. 2020
      Designer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - Some big name clients That’s really it.

      Inconvénients

      - Wide array in talent means competent individuals are left pulling lots of dead weight - Shuffling around constantly on projects - No transparency around promotions and mishandled layoffs - Arrogant middle management and directors with lack of resume experience to back it up - Contractors treated like slaves - HR says what they want to keep people running on the hamster wheel, with no follow through on promotions or integrity

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      Réponse de Instrument
      5y
      We appreciate this honest feedback, and understand that there are several areas that you would recommend Instrument focus and improve. It is important to us that expectations are clear and consistent across the company, including fair expectations of Independent Contractors. We appreciate you notating that there is a wide array of expectations of individuals based on their abilities and skill sets - we are committed to continued focus on this internally.

      Découvrez plus d’avis sur Instrument

      5,0
      26 juin 2026
      Design director
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great company with great people. Seamless life, work balance, and a very nice company culture.

      Inconvénients

      No big cons as far as my concern. The pay can be slightly better, but it's okay compared to other agencies' standards.

      3,0
      24 juin 2026
      Graphic designer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The people here are great. Every team feels fairly connected, even for a 250+ person agency. Work/life balance is the best I've experienced at an agency so far. Pay is fair and scales depending on where you live and your experience overall. Work has the potential to be interesting, but most clients we bring in are not looking for ground-breaking work.

      Inconvénients

      The benefits are not extraordinary, other than generous PTO. Recently removed a sabbatical program. Layoffs that come as a surprise, with scrambles only months later to fill the eliminated roles. Freelance hiring is hit or miss. Publicly-owned with a parent company that doesn't align with Instrument's morals. Leadership feels fairly disconnected and not genuinely interested in resolving the low morale amongst the larger team. Seemingly more interested in advertising themselves and using AI than in focusing on craft and high-quality projects. Constant leadership departures create anxiety.

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