Most toxic place I have worked at - Avis employé CSM KnowBe4

1,0
20 juil. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good onboarding Great learning opportunity in CSM and processes

Inconvénients

Extreme pressure, toxic manager, completely strict policies with no room for movement. You either follow the flock blindly or you cannot have any ideas. The churn is way too high and the expectations are for miracle workers. Even when you work 60 or more hours a week you will never be up to standard because it is impossible to achieve. If this is not enough within less than 1 year the entire department was gone and the brilliant people who worked at the team left including management. The transparency is one sided and for them you are a number only. It does not matter what else you bring they don't care about people and work/life balance. There is a monthly bonus that comes with a catch, every month is "end of quarter" which means the pressure is always on. You are hired as a CSM but work as a hardcore sales person, most of your days are spent asking for people to send their quotes.

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Réponse de KnowBe4
3y
Hey there! We are glad to hear you enjoyed our award-winning onboarding experience and that you experienced a great learning opportunity as a CSM but we are disappointed to hear the additional feedback you’ve shared with us. Our policies are meant to set easy-to-follow guidelines and help quickly answer questions so that we can continue to run like a well-oiled machine. To support a healthy work-life balance, our Utrecht office offers 30 days of paid time off to encourage Knowsters to take time off when they need it most. Additionally, every employee at KnowBe4 has a dedicated performance coach that provides tools and resources to help Knowsters manage their workload. Please know that we take all feedback very seriously. We hope you’ll consider sharing more details with us by emailing hirethebest@knowbe4.com so we can understand your experience entirely.

Découvrez plus d’avis sur KnowBe4

5,0
22 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

Inconvénients

Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

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Réponse de KnowBe4
3d
We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
1,0
6 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The product has some strong aspects, but it’s ultimately outdated, and customers are already planning to replace us at their next renewal.

Inconvénients

The new CEO has been very difficult to work under. There’s a lack of structure and clear vision, and he hasn’t been able to inspire the team. Instead, the focus has shifted to constant pressure to perform, which often feels excessive. My manager is worried about job security, and that stress trickles down to the rest of us. I have been shouted at and more. HR won't do nothing. Turnover has been extremely high—people are leaving left and right. Someone I spoke with last week is already gone, and several more are expected to leave soon. Many of the new hires seem to have prior connections with the CEO or other managers, and it’s obvious who’s in the inner circle. Customer complaints are increasing, making it hard to stay motivated. Competitors are ahead, and we’re often asking customers to wait for features that take a long time to deliver—and don’t always work as expected. Instead of focusing on fixing issues, the company seems more focused on letting people go. This is a very toxic place.

8
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Réponse de KnowBe4
3d
We’re taking steps to make KnowBe4 the best place to build a career. If you’d like to share specific feedback, please connect with us at peopleops@knowbe4.com.
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