Avantages
Some of the projects can be interesting because you get access into the private information of people being screened. Because there is a sort of "comrades under fire" mentality amongst hourly workers folks share info and help train each other.
Inconvénients
Typically the Background Screening division of Kroll doesn't pay enough to attract long-term employees with the education level needed to be successful at the tasks demanded of them. Employees in other divisions of Kroll enjoy a level of professionalism and compensation that is appropriate to the tasks of their position, but the employees in the Background screening part are considered expendable and management focus is on whipping them into faster production with little regard for compensation or training. Stress is high, morale is low, and turnover is constant. Because of the reliance on cheap unskilled labor, output production is often of poor quality. To keep their jobs, employees are forced to meet unrealistic production quotas. They are punished when they fail to make the quotas but there is little incentive to excel or even do a good job. Employees are told that if the work hard they can rise up in the company or change to other divisions but the reality is that if you come into the company via the Background Screening division, you will have to fight the stereotype of being a poorly-educated factory type worker not suited for white collar professional positions. The power structure at Kroll Background Screening evolved during a period of rapid growth in the early part of the decade. If you had gotten into management with them at that time, the company was small enough that you could rise beyond Supervisor. Now, that the power base is firmly entrenched, you have to rely on playing politics for promotions. Merit is not rewarded but paying court to the higher ups is.