Poor pay - Avis employé Poor Payment Working Language Master

The teacher's assistant, Jessie, is very good, and he answered plenty of questions from me. He goes out of his way to assist you. The platform is quite easy to use once you know how via the one-on-one guided tour. Pay is pretty reasonable at ± $11 up to $20 an hour once you've done your two hours of probation. I've yet to be exposed to students, although their ad says they're dedicated. Watch this space!

The onboarding was poor. While they do provide you with some materials to read, which are helpful, there's no formal program to guide you through the process. I had hundreds of questions because one is told nothing. And you're left to dig through the "Urgent Notice on App Update!" where the key information is hidden. However, this still leaves you with many questions. I had to request a one-on-one meeting with the teaching assistant to gain an understanding of how the platform works. It's like you're dumped on a desert island and left to fend for yourself. There is NO way of knowing what you're going to be teaching. Students can Randomly Call you, and you've no idea what you're up against. The same with the slots you open on your schedule. These are for booked lessons, but again, there is no indication of what you will teach. Big bummer! It's all on a smartphone, which is an awkward medium to use. Give me a laptop any day. Self-marketing. There are no guaranteed students, and you're expected to promote yourself through various means, including creating short educational videos.

You can do it with a mobile

I took some classes with Lan Master and they thought it was OK to deduct pay from me even after paying me the low starting rate. This was because a student asked me a general question to which I provided a general answer, as I only could. I think he asked 'How can I do well on the IELTS?' to which I replied 'Study and practice, especially for speaking' or something like that. The student then proceeded to make a complaint and they deducted pay from me. This is outrageous and is actually theft as they can't legally do that, surely? So I stopped doing lessons, and asked for the deducted pay to be refunded. Their team refused, and so I said fine, get stuffed, close my account. And that was that Do they think that is a professional way of doing business? And expect to retain staff?!