Communication needs some work - Avis employé Customer Service Agent Lifeplus

4,0
2 déc. 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Everybody in the contact center is always willing to help - Attainable targets

Inconvénients

- Bad communication sometimes causes customers to get information ahead of customer service reps - Promotions tend to be badly planned and cause upset customers and stress

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Réponse de Lifeplus
3mo
It’s good to hear the support within the contact centre and the clarity of targets contributed positively to your experience. We’ve also taken on board your comments about communication and how promotions are coordinated.

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5,0
15 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

Inconvénients

Manufacturing work is demanding, with strict requirements and deadlines.

1,0
25 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

When employees are treated badly, they don't just fail to see positivity. They start seeing negativity all around them.

Inconvénients

Anyone who works here is making a giant career mistake. These terrible people don't want anyone to succeed. Employees' upward mobility and career growth are considered jokes. Many people have reported that it stresses them out or creates fear, but the arrogant leadership refuses to take any corrective actions. It's ridiculous.

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