Great team, great atmosphere, good work-life balance - Avis employé Customer Care Agent Lifeplus

4,0
24 juil. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team with fantastic colleagues, some have been here for 15 years and longer. The atmosphere is great, despite working from home 90% of the time. Good work-life balance. Overtime available, offers are sent by email to the team so if interested, you can sign up for it. Great initial training (3 weeks off the job, paid and then ongoing with regular salary increase). Focus on quality not quantity. Support and adjustments for neurodivergent employees. Accepting, inclusive and diverse.

Inconvénients

Complex processes with lots of exceptions and changes. Company working hard on improving communication with Service and also customers, but not always successful. High expectations in terms of quality and punctuality - reasonable but can be stressful. Outdated systems for processing orders and customer management making working life way harder and frustrating than necessary.

avatar
Réponse de Lifeplus
3mo
It’s great to hear how much the team and atmosphere have shaped your experience over the years. We do recognise the challenges you mentioned around systems, they’re something we’re continuing to work on. Thanks for the review.

Découvrez plus d’avis sur Lifeplus

5,0
15 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

Inconvénients

Manufacturing work is demanding, with strict requirements and deadlines.

4,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Help customers with a wide range of concerns - Learn more about health and wellness products - Opportunities to build confidence and experience - Strong focus on quality and service standards - Good compensation and benefits package

Inconvénients

Performance standards are closely monitored, which can create additional pressure.

Voir les avis par: Utile|Évaluation|Date|Tout