Dead End Job - Avis employé Account Manager LightBox

The raises have been minuscule and there is no career path or room for professional growth. The job is filled with boring, redundant tasks. Infrastructure needed to do the job properly is lacking which requires multiple programs and spreadsheets to get the information needed to support a customer. My personal manager is great, but everyone above stays hidden - I’m not even sure who my manager reports to as he/she never gets on a call with us. So changes come down from above with no real explanation or understanding. And that same upper management has taken zero time to really understand what we do every day.