18 oct. 2017
Réponse de Maplin Electronics
8yIt is very saddening that you feel this way when you have been with the company for such a long time. We do acknowledge that there have been a lot of changes which have directly impacted our store colleagues recently and are fully aware that without our colleagues in retail, we most definitely wouldn’t have been able to land some key strategic initiatives. Maybe there is more that we could have done to recognise this however, we are currently looking at a new reward and recognition structure which will enable more regular real time recognition to be given to colleagues at Maplin. I would hope that you and your teams understand the reasons why we are making these changes and the ultimate benefits these will make in the long term to our customers and colleagues. I would however, if you think there are things we still need to change or you have any feedback on recent changes, encourage you to discuss this with your line manager and feed this back constructively. If you would like to discuss this directly with me I am also more than happy to set up some time to see what I can do to support you further. Don’t forget that you also have your local DSM and DM who I know would be more than happy to have a discussion also. I hope that you will continue to stick with us and see the success and difference that you and your team will have made to Maplin. Thanks, John