A Good Starting Point, but Long Hours lie ahead! - Avis employé Associate MetLife

3,0
7 janv. 2009
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good Benefit package, Possible growth in professional career, Great NY location on 34ST, and Management is approachable and quite open. Excellent classroom training and supervisors tend to be quite useful. Great opportunities for people of different backgrounds.

Inconvénients

Low base salary, high risk, mostly compensation based work, needs improvement within internal systems. There is high employee turnover, and as employees gain seniority they are at increasing risk of being laid off. There is terrible work-life balance, especially at the junior level, when employees are expected to be available 2/47. There is a lack of information sharing across the firm, and it is very difficult to change roles within the organization. Sometimes Management at all levels really gets in its own way when it comes to getting anything accomplished. Long Hours!!

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5,0
7 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great culture that actually cares about customers and employees

Inconvénients

Old school and Legacy environment

2,0
16 mars 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Inconvénients

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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