Avantages
Friendly coworkers, typically lowkey work, sympathetic branch managers, never a dull day, patrons know you and it starts feeling like you work at the bar in Cheers
Inconvénients
The system administration does not care about staff at all. They are most concerned with kowtowing to public opinion, even if that means making systemwide decisions that marginalize minority groups including the homeless and LGBTQ+ people. Any resistance from staff is met with a systemwide email from the CEO telling them essentially to sit down and shut up. Admin's response to COVID-19 did not take staff safety into consideration at all, leading to several branch closures within the first month of reopening, high turn over because of burn out, and a hiring freeze that left branches understaffed and vulnerable. The pay is much lower than what neighboring library systems offer and there is very little upward mobility.