They only care about metrics… - Avis employé Customer Service Representative One Call

1,0
5 mars 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It was a remote position

Inconvénients

They only care about how fast you can get clients off the phone. You try scheduling an MRI in 2 minutes…besides getting through the system, getting a person, confirming the appointment, the obvious point remains: why can’t people just do this themselves? There is no job security this job will be replaced by AI ASAP

Découvrez plus d’avis sur One Call

5,0
25 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Inconvénients

Sometimes the company operates as the world's oldest start-up company.

3,0
26 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great co-workers! Most supervisors are open and approachable. Interesting work. If they try, employees can learn a lot about the workers comp industry which can take them many places in their future.

Inconvénients

Some people in management (i.e. supervisors & managers) don't have the personality or ability to be managment. In order to supervise, a person needs to have an open & friendly personality to be able to relate to the staff. Way too much favoritism.

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