It's a good place to start and gain experience. - Avis employé Customer Support Representative OpenTable

3,0
20 juin 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The company offers good training, quality equipment, a well-located office, and lunch benefits when in the office

Inconvénients

Supervisors are often overwhelmed with their workload and, understandably, may not always be available to provide the robust support needed when major issues arise. Additionally, there aren’t enough experienced senior team members to rely on, partly due to frequent changes in team structure. Workflows and processes are unnecessarily complicated, with too many steps, which makes escalations slower and more difficult than necessary.

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Réponse de OpenTable
7mo
Thank you for taking the time to share your feedback. We appreciate hearing both the positive aspects of your experience and the areas where we can improve. We recognize the challenges around workload, team experience, and processes, and we take this feedback seriously as we work to streamline workflows and provide the support teams need to succeed. Thank you again for your honesty and contributions to the team.

Découvrez plus d’avis sur OpenTable

5,0
2 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great place to work - really good work life balance and culture.

Inconvénients

Not much to say, everything is good

3,0
2 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good culture and supportive team

Inconvénients

Hard to gauge the roadmap and direction

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