Customer Service Medicare - Avis employé Employé (anonyme) PacificSource

1,0
17 mai 2017
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Free health insurance and not one other thing

Inconvénients

Uneducated managers whose prior career paths do not support any management positions. Team leads and managers are hired without any education, without any desire to be educated and without any leadership skills. You are treated like a child, spoken down to and micromanaged in such a way that going to work everyday is challenging. Backstabbing is the norm, and when employees move from Bend to Boise, they are immediately promoted which bolsters their small minded horrendous work ethic, and unbelievably embarrassing, nonprofessional, clothing. If you think a job in this department is for you, attempt to remember that you will be treated disrespectfully, challenged on your ethics as a good person, and have to deal with women who cannot write nor speak in a professional manner. The employee is always treated like they are wrong and it does not matter that members treat you horrendously on the phone, and you are not allowed to stand up for yourself. You also will not every have any input on how to improve anything in this department. Also, if you complain you will get a corrective action and will be blackballed.

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Réponse de PacificSource
9y
Thanks for the feedback. We’re very sorry to hear you had such a difficult experience during your time here with us. We constantly seek ways to improve our staff communications and leadership and will look to see how we might have been able to better serve your particular needs. We wish you the best with your future endeavors.

Découvrez plus d’avis sur PacificSource

5,0
9 juin 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

PacificSource genuinely cares for their employees and offers full time remote working opportunities, which Boomers have taken away everywhere else.

Inconvénients

I think about quitting at least once a week because the employees here are soul-sucking. Entitled and out of touch. Might be the healthcare industry, but employees here doesn’t seem to understand the concept of smart business and our viability in the market if we don’t shape up.

2
1,0
27 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Coworkers who support each other, care about the business, and work from home.

Inconvénients

The path of destruction and mismanagement that’s at the executive level is astonishing. None of them appeared to know anything about how the work is being done and no one seems to have a clue about what updates and changes are happening, let alone how to proceed with changes since they have no clue about the steps within the work, which leads to a ton of confusion across teams. Asking questions and seeking conversation within this “open door” company is risky and labels you as “resistant”. It’s common and is keeping the people who are doing the work from participating in conversation because of fear of being retaliated against or of being viewed negatively.

6
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