21 août 2017
Réponse de Powerforce
6yThank you for leaving a review.
We're sorry to hear that you have had a negative experience with us. While a lot of our senior management's day to day responsibilities make it difficult for them to accompany people out in the field, a large majority of them started their careers in the field team and so they understand issues our field reps face.
We do appreciate that when we work to exceed clients' expectations it can cascade extra work down to the field team, which we try to recognise with the incentives and awards you mentioned in your review.
We appreciate you highlighting your concerns and will have a serious look at our processes and work to make improvements and changes where we are able.