RAC

24 years almost....and still here :) - Avis employé Customer Service Specialist RAC

5,0

17 sept. 2025

Recommande

Approbation du PDG

Perspective commerciale

Avantages

The people are great and really do care, the job is stressful and at times frustrating, but the benefits being on a long term contract are really good, Holidays, bonus, SIck Pay, Long service bonuses and pension is great, i've worked for this company for more of my life than i haven't so they must be doing something right

Inconvénients

the push on phone stats restricts the ability to help a lot of the time which is frustrating if you really want to help people.

Réponse de RAC

8mo

Thank you for your incredible commitment over the past 24 years! We're proud to have team members like you who truly care about our customers and each other. Your feedback on phone stats is valuable, we’re actively exploring ways to balance efficiency with meaningful support so we'll ensure this is passed on to the relevant teams to look into further. Thanks again for all you do!

24 years almost....and still here :) - Avis employé Customer Service Specialist RAC

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