Welcoming and fun environment to be in. Great people to work with and support is there. Learn a lot of valuable skills and gain some good knowledge. Product being offered is genuinely a good offer for businesses and you feel as though you’re serving the community some good. The Founders are fantastic and quite literally no ego is shown from the pair of them. You feel a sense of security here as well, regular one to ones with managers are usually arranged as well to catch up.
Inconvénients
No training structure at all, the service we provide is very difficult to understand so it would be appropriate if a training programme is out in place for beginners to understand. I understand that this being worked in though.
Réponse de Railsr
5y
Thank you for taking the time to give feedback.
Noted, and agree with, your comment on training and I will work with the leadership team to ensure we rectify this.
Nigel Verdon
CEO & co-founder
Startup culture is all I have to say. Nothing negative.
1,0
12 mai 2022
Employé (anonyme)
Employé (ancien), plus d'un an
Recommande
Approbation du PDG
Perspective commerciale
Avantages
US team is great, US subsidiary is 100% remote
Inconvénients
Salaries are significantly lower than market but the parent company (based in UK) acts as though they're doing you a huge favor when they're claiming a market adjustment and in reality adding few extra pennies. The culture at the parent company is very toxic, women are constantly undervalued, turn over is very high. Communication from the top is terrible and when it does happen, it becomes very obvious that the executive team is oblivious and doesn't understand current market. Mgmt changes responsibilities without taking into account person's experience, then blaming the person for not performing. Promises are made to keep employees from leaving but are consistently not delivered.
6
Réponse de Railsr
4y
Thank you for taking the time to share your views.
I appreciate your feedback and I’m sorry to hear that this experience didn’t work out for you. A number of issues you raise don’t make for easy reading and I take this sort of feedback seriously. I’d like to comment specifically on some of the points: all salaries are benchmarked with local market data to ensure we're providing a competitive remuneration package and the exercise that you refer to, confirmed this.
While we can always do more, we’ve been encouraged by the results we see in our employee survey – feedback about managers is on par with the best performing companies. We do trust our management to lead and help employees when in need and to make the best decisions for their teams.
Thanks again for your feedback and I wish you all the best in your career.
Jenny Trist, Chief People Officer