Trust the other reviews - Avis employé Employé (anonyme) Rakuten

Everything USA office does has to go through Japan, whether it's engineering, IT, finance, etc that causes blockage and delay so there's a lot of disengaged, uncoordinated work going on. Management is hired/placed without true consideration into their ability to manage and cultural fit so bad management trickles down to everyone below, causing a lot of frustration and disappointment. Rakuten really underpays compared to the SF market, which equals to low quality hires (if you're looking for more money than you're making currently, don't go here). Because of the low quality hires or difficulty in hiring, they keep transferring people from Japan or Europe to run the US office. Executives are lazy and ignorant of the problems going on and letting the people below them run around putting out fires.