A company between 2 extremes - Avis employé Employé (anonyme) RealSelf

2,0
15 oct. 2018
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

High company aspirations, solid brand principles, and great meditation room

Inconvénients

The company aims for one thing, but act in almost the opposite way Aim: They invest in their people Action: The company recently let go of several key staff over the last few months, without ever telling the company why. One day they are there, next, who knows. A few weeks back, a primary stakeholder in a major program was just gone. This left us with nobody to actual do the work and set back our project by months. Aim: To be the go to destination for the aesthetic customers Action: On my team, the leadership punted several key large scale tech investments that are essential to properly serving customers and growing the company. This frustrates staff, leads to a bad customer experience, and sets us behind competitors. Aim: Transparency between leaders and teams Action: We often hear about hyped up big investments in key groups or initiatives that fail to get off the ground - most never to be heard of again. This only baits gossip, distrust and concern among employees.

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Réponse de RealSelf
7y
Your comments underscore the need for improved communication within and among teams as I don’t want any employee to ever feel in the dark or confused about directions or decisions. We are in an important period of transition and change, and on the verge of exciting new investments in our brand and marketing. As a 12-year-old “start up” we constantly need to evaluate what we do, which means making tough decisions to revamp or abandon some things to best serve the needs of our consumers and customers over the next decade. I absolutely believe transparency and living our brand ideals are essential to our future success and welcome further input on how we can improve in these areas. You have my commitment to work with senior leadership to improve communication throughout the company. If you are open to sharing your observations directly with me, please shoot me a slack. --Tom

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5,0
28 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Having lived through many eras of RealSelf leadership and team culture, I can honestly say that our current CEO and exec team are more committed to the company’s success than any previous generation of leaders. These are the biggest positives I’ve seen coming out of this change: True passion for making RealSelf amazing for our consumers and providers A clear strategic vision for modernizing our legacy brand and product, backed with resources to make it happen Laser focus on a viable, sustainable revenue growth strategy An expectation that everyone is working hard to meet our goals Opportunities for meaningful career growth that had been absent for a few years Big emphasis on a positive, collaborative culture focused on solutions and bold bets We’re in a growth phase, so it has the fast-paced energy of a startup. It’s so energizing now to work with a mostly new team of rockstars who truly want to be here and are pulling together to make RealSelf live up to its potential. We also have an inspiring mission to help consumers make smart choices about aesthetic procedures and connect them with providers who are actually qualified.

Inconvénients

We’re a relatively lean team, and resources are not infinite. We have to be strategic and leverage AI to work smarter, sometimes making trade-offs to deliver what’s most important for customers and the bottom line. (Not a challenge unique to RealSelf, but worth noting.) Many of us also wear a lot of hats. This can be a plus in terms of learning the business and new skills, but it also means we have to operate broadly and not always as deeply as we may want. We have to think in terms of improving systems and savvy automation to ensure things don’t slip through the cracks. It can be stressful for those who are not used to context switching and driving multiple priorities at once. We’ve also inherited areas of legacy mess (code, old systems, etc.) that need some clean-up, but we’re no longer sweeping them under the rug. If you’re up to these challenges, RealSelf is a fantastic place to grow.

1,0
25 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pros: - Initially exciting mission and team potential - Opportunity to learn in a fast-paced environment

Inconvénients

Cons: - Leadership transparency and communication need major improvement - Culture can feel unsupportive and high-stress - Lack of consistency in decision-making

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