CSM - Avis employé Customer Success Manager Rhythm Software

2,0
19 août 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Hard working team. Awesome customers. Good pay. Flexible start times.

Inconvénients

Lots of bugs in product. Feedback gets bottle necked at upper management due to chain of command. No work/life balance due to startup culture. No structure or knowledge management. Many roles wearing multiple hats with no pay increase when new responsibilities are taken on. No company buy in.

Découvrez plus d’avis sur Rhythm Software

5,0
16 mai 2022
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I honestly never thought I'd enjoy getting up everyday to work, joining the Rhythm team changed that for me. This team consists of some of the most amazing, intelligent, and welcoming people I've ever had the pleasure to work with. I'm really happy with my decision!!

Inconvénients

None that I can think of

1
3,0
4 oct. 2024
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The individual contributors are great Flexible work The actual role and responsibilities are fun

Inconvénients

Going downhill. Too many personal relationships between leadership, "HR", and staff influence day-to-day dynamics. The customer support team bears the brunt of problems, since they are overwhelmed by support tickets and issues that rely on a single individual to resolve, which isn't a sustainable approach. Leadership seems overwhelmed and it's trickling down.

3
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