Soul destroying!!! - Avis employé Senior Customer Service Specialist Rippling

High-caliber team, product managers who listen to customer feedback, amazing leadership, compelling work. Great fit for accountants who want to interact with customers in a scalable function instead of living in spreadsheets and dealing with dated technology and processes.

Expectations are high, but training and enablement set you up for success. "Make it happen" mentality required. The plane is definitely being built while it's in the air, so patience and proactive communication with the product team is essential, but things are constantly improved as a direct result of clear, constructive, public feedback.

Really good product for small businesses.

Executive leadership at Rippling can come across as unprofessional at times. Training sessions often feel disorganized, and there seems to be a tendency to prioritize the speed of releasing new products and features over ensuring they’re fully mature. While change is expected at a fast-growing company, the frequency of major strategic shifts—such as pricing model changes occurring week after week—can make it feel like decisions aren’t always thoroughly vetted before being rolled out. From an employee’s perspective, that can create unnecessary confusion and make it difficult to confidently communicate the company’s strategy to customers.