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      Risepoint

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      Avis sur Risepoint

      Great Immediate Leadership and Meaningful Work, But Upper Management Is Out of Touch - Avis employé Enrollment Specialist Risepoint

      2,0
      25 sept. 2025
      Enrollment specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Working with students and partner colleges is genuinely rewarding—helping people reach their goals is the best part of the job. My direct manager was fantastic: they listen, advocate for the team, and truly care about our success. Before the buyout (from Wiley, a great company), there was a lot of autonomy and trust—I felt like I was running my own business, and with decades of sales experience, I thrived in that environment.

      Inconvénients

      Since the acquisition, trust has eroded. Micromanagement from the executive level has replaced the autonomy that once made this role great. Leadership is disconnected from the realities of the job—either not listening or not acting when issues are raised, even when our managers do their best to escalate concerns. The metrics are unrealistic and seem more about appearing busy than achieving real results. The new system rollout was poorly executed, stripping away useful functionality and making it harder to meet already high expectations. Compensation does not reflect the workload or responsibility, and promised improvements often go unfulfilled.

      avatar
      Réponse de Risepoint
      5mo
      Thank you for taking the time to share your detailed perspective. We appreciate your many years of commitment and are glad to hear that the work itself and the support of your direct manager were meaningful parts of your experience. The impact our teams have on our partners and their students, along with strong frontline leadership, is core to who we aim to be. We also hear your concerns and the challenges that can come with organizational change following an acquisition. Transitions of this scale can affect how work gets done, how decisions are made, and how supported teams feel, and we recognize that these shifts have not always landed as intended. Feedback like this is taken seriously and shared internally as we continue to evaluate how we lead, measure success, and support our teams more effectively. We remain committed to learning from experiences like yours and to improving how we listen to and empower our people. Thank you again for sharing your honest feedback and for the contributions you made during your time with us.

      Découvrez plus d’avis sur Risepoint

      5,0
      10 nov. 2025
      Marketing and ops intern
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great mentorship, great work, and impactful work

      Inconvénients

      Pay is irrespective of the city.

      2,0
      2 mars 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The company has a 1 week shutdown between Christmas and New Year's every year that is a nice addition to an above average PTO and holiday policy. Individual teams are knowledgeable and effective when given the opportunity.

      Inconvénients

      Regular layoffs with high-performing team members being let go in mass organization restructuring without logical reasons. Each layover seems to target older employees or those with more tenure. There is a disconnect between the contributions employees make and the visibility those contributions receive at the leadership level. Frequent team restructuring creates uncertainty and makes it hard to build momentum on long-term initiatives. Organizational changes often feel reactive rather than strategic, leaving employees to absorb the impact without clear communication. Roles and responsibilities can shift without corresponding adjustments to title, compensation, or headcount support. There are instances where workplace dynamics favor certain voices over others, which undermines collaboration and trust. The company risks losing institutional knowledge by not investing more in retaining and advancing its top contributors.

      11
      avatar
      Réponse de Risepoint
      1mo
      Thank you for sharing your experience. Thoughtful feedback like this provides important insight as we grow and adapt. We are glad to hear that you found value in our time off offerings and the strength of the teams you worked with. As we continue to evolve, we are focused on ensuring that changes are supported with clear communication and alignment across the organization. We appreciate your perspective and the contributions you made during your time with us. Input like this helps inform how we continue to strengthen the employee experience.
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