Little growth, but overall nice place to work - Avis employé Automotive Service Advisor Rivian

3,0
11 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

the people are amazing, ability to network daily, develop multitasking and process building skills. usually sticks to an 8 hr shift, so work/life balance is good.

Inconvénients

overworked sometimes, little to no growth in service department, promoted based off of the team versus individually, large turn around rate in advisors/ managers, little training.

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5,0
19 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Startup, people care about the work being done.

Inconvénients

Upward mobility is unclear, and competitive.

2,0
28 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-Salary -Benefits -Training for technicians is improving

Inconvénients

-Pay rates for new hires will not be as high as mine was. -Benefits get worse and more expensive every year. -Extremely high stress. -FRT times for many repairs are unrealistic -Communication between technicians, service advisors and customers is astonishingly bad. -Upper management for service clearly doesn’t understand what goes into repairing a vehicle. They think it is factory style work and develop unrealistic productivity metrics for the service centers. -Goalposts for metrics are constantly moving. One metric will matter one week, and be completely meaningless the next when another one is put in the spotlight.

2
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