It’s okay if you like angry people - Avis employé Customer Service Representative (CSR) Russell Cellular

3,0
2 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

People who work at the call center are nice

Inconvénients

Customers are not nice and you’re never off the phones except break or lunch

Découvrez plus d’avis sur Russell Cellular

5,0
3 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

alot of good people at home office

Inconvénients

alot of stress from Higher ups

1,0
26 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

most of the average people there are friendly and positive. Free garbage coffee

Inconvénients

80% of the coaches currently there suck. They do very little for self improvement. The director of the telesales call center likes to threaten your job on the daily. Coaches love to micromanage every aspect of your day letting you know if you’re 1 min too late from breaks. Their sales knowledge sucks and basically comes to “figure it out yourself” they try to provide training in vain because they cannot give you a method that they do not contradict later by going in the complete opposite direction. You’ll get told to do one thing and then the very next week get punished for that thing and get told another thing. Commission structure pays you back Pennies for what you’re selling. You’ll sell a 1k dollar phone and get 5 dollars in commission

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