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      SMG

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      Avis sur SMG

      Ok but not what you think - Avis employé Client Executive SMG

      2,0
      8 avr. 2026
      Client executive
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The people are lovely and the individual teams are all supportive. Managers listen and actively care.

      Inconvénients

      I worked for LS11 team and Asda were really difficult and awful to work for. The job is extremely boring and you are a glorified PA for suppliers and Asda. The job is not what it is described to be.

      avatar
      Réponse de SMG
      1mo
      Thank you for taking the time to share your feedback. We’re really pleased to hear that you had a positive experience with your team and felt supported by both your colleagues and managers - that’s something we work hard to foster across SMG. We’re sorry to hear that other aspects of the role didn’t meet your expectations. We aim to provide a clear and accurate picture of each role during the recruitment process, so it’s disappointing to learn that this wasn’t your experience. Your comments around the nature of the work and client dynamics are valuable, and we’ll ensure they are fed back to the relevant teams as we continue to review how roles are communicated and supported. Client-facing roles can vary significantly depending on the account, and we recognise that this can impact day-to-day experience. We’re continually working with our partners to create the best possible environment for our teams. Thank you again for your honest feedback. Wishing you all the best in your future role.

      Découvrez plus d’avis sur SMG

      5,0
      17 avr. 2025
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      People are really engaged and excited to collaborate. The management are really open and honest about the company and always willing to give up their time

      Inconvénients

      Hours can be long, however it always feels like this is rewarded.

      1
      avatar
      Réponse de SMG
      1y
      Thank you for sharing your feedback with us. We’re really pleased to hear that you've had such a positive experience at SMG and that our collaborative culture and open communication from leadership have stood out during your time here. We’re especially glad to hear that you feel supported and that the energy and engagement of your colleagues continue to make a meaningful difference, our people are at the heart of what makes SMG a great place to work.
      3,0
      29 mai 2026
      Anonymous employee
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - Similar-minded colleagues make an enjoyable work environment. - Flexible working schedule is useful. - Managers offer freedom to develop, and work autonomously. - Good progression opportunities (only if you're lucky).

      Inconvénients

      - The workload is AWFUL. You see it mentioned on almost every review on here, spanning years back, and they provide the same response about how they're working on it or actively looking at it. I can assure you that is a complete and utter lie. They do absolutely nothing to try and make workloads manageable, as they are constantly trying to cut costs, streamline teams, and most recently force redundancies and pay freezes. They may act performative on LinkedIn professing how much they care about your wellbeing, but they most definitely do not take any steps to make the job manageable within the time you have, and therefore everybody is stressed out and overworked. (I am sure they will provide the same banal AI-generated response here about how they're committed to making workloads more manageable, or something along those lines. Don't believe them.) - Base salaries are not competitive (partly why there's such high turnover). £33k for a Senior Executive role in London is terrible. You will also struggle to progress from there in most teams. - Disorganisation. Processes are convoluted, tedious, and waste lots of time. Too much admin & trivial nonsense is a large reason why the workload is too high (they have no idea how to solve this by the way).

      1
      avatar
      Réponse de SMG
      3d
      Thank you for taking the time to share such detailed feedback and for your contribution during your time at SMG. We're pleased to hear that you valued the support of your colleagues, the flexibility available, and the autonomy provided by managers to help people develop in their roles. Creating an environment where people can do their best work is something we deeply care about. We also recognise the concerns you've raised around workload, processes, and remuneration. We understand that these areas can have a significant impact on employee experience, and we're sorry to hear that this was your experience during your time with us. As our business continues to evolve, we regularly review how work is prioritised, how teams are structured, and how our processes support people in delivering great work as effectively as possible. We appreciate you taking the time to share your perspective and wish you every success in the future.
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