Change in leadership creates a high degree of certainty for the future. Although executives discuss values often, their actions (particularly of a few key influential leaders - particularly CIO) do NOT reflect those values - at all. However, they maintain in-group or favoured status. Their focus on themselves and their departments first, make working in any other group extremely difficult. Speaking up in a way that is perceived to challenge these execs is career limiting.
Strategy lacks coherence and is disjointed between business units and LOBs. Generally a "we better try everything and see what works" approach to business planning creates an inability to coalesce on a solid business plan and has the rest of the employee force very overworked chasing the priority and strategy of the day.
Ratings below would have been much higher 2-3 years ago, but changes in leadership is changing culture quickly.
