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      Sense

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      Avis sur Sense

      Good on paper but reality is different - Avis employé Senior Manager Sense

      2,0
      23 août 2023
      Senior manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      I joined Sense because it seemed like a really good company with great culture. They offer competitive pay as well. Friendly people. Transparent executive leadership. Additional wellness days off.

      Inconvénients

      Within 6 months I understood that the role that was offered to me and the work I was doing didn’t match. I was not even given any formal feedback or performance review in one whole year. Culture for US employees is better. India office is being run like an IT company and not a startup. Moreover there’s always this sense of US vs India and it did not feel like one company. US people have unlimited PTO, permanent WFH. Whereas in India it is limited leaves, work from office (hybrid) Why this disparity? They told us company is healthy and has a good runway and next month they did sudden layoffs. No matter how much good work you do here, it won’t matter- you have to be in the US to be valued and promoted.

      Découvrez plus d’avis sur Sense

      5,0
      6 mai 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Absolutely love the people I worked with at Sense

      Inconvénients

      None that I can think of

      3,0
      30 déc. 2025
      Customer success manager (csm)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      -The CSM team at Sense includes some of the brightest, most talented individuals I've ever had the pleasure of working with

      Inconvénients

      -Leadership has very little understanding of what existing clients require. When clients threaten to churn they offer the latest new product but offer minimal support, leading to even worse experiences for the client and inevitable churn -Bonuses are not achievable as they are based on company performance not individual performance -No raises provided for multiple years in a row -PTO is not unlimited as advertised, and leadership actively guilt's you not to use it -The product is different for EVERY client, regardless of what ATS they use. Two clients on the same ATS can have vastly different data fields, and with regular book of business changes it can be difficult to understand how to help your client -Sales Reps overpromise potential clients features that do not exist, leadership then blames CS for not being able to accomplish what sales fabricated -Everyone's plate is too full. With layoffs after layoffs and no attempt to rebuild the workforce, everyone is burning out, and theres no end in sight.

      2
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