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      Service Management Group

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      Avis sur Service Management Group

      Inconsistent Employee Experience - Avis employé Senior CSM Service Management Group

      2,0
      11 avr. 2026
      Senior csm
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Unlimited PTO Interesting clients Work from home Average pay

      Inconvénients

      Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

      Découvrez plus d’avis sur Service Management Group

      5,0
      8 avr. 2026
      Support engineer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The team is very supportive and always willing to help troubleshoot complex issues.

      Inconvénients

      I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

      5,0
      19 févr. 2026
      Insights analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      If you prove yourself, they won't question how you structure your schedule. It is extremely peaceful yet rewarding to work with them. A lot of our work is independent, we do also have collaborative projects and team meetings to learn more.

      Inconvénients

      I have no complains to be honest.

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      Recherches associées: Offres d’emploi chez Service Management Group | Salaires chez Service Management Group | Avantages sociaux chez Service Management Group | Entretiens chez Service Management Group
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