Great people, terrible processes - Avis employé Senior Manager ServiceNow

2,0
6 déc. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Overwhelmingly the greatest people you will ever work with - smart, hard working, and kind to each other Whatever experience you want to grow professionally, you will find it here CEO Bill McDermott is inspiring everytime he talks - he is a true visionary and the company is fortunate to have him

Inconvénients

Most processes (ironically) are still very manual. As the company grows and changes, the tools and technology aren't updated leaving teams with unmanageable amounts of manual work. This is raised as biggest issue every year in employee feedback surveys, but nothing ever improves, just more manual work to compensate for bad tools and processes Lots of pressure from leaders to deliver results, but no direction or support to improve - they promise it, then back out when it's time to deliver on their promises - yet they still expect perfect execution from their teams Most teams are completely burned out - unrealistic expectations and demands without support. No time to do anything but work - no time for learning, career development, or even vacation (time off = work builds up, so you either work while on vacation and/ or work even more hours when you're back just to get caught up)

Découvrez plus d’avis sur ServiceNow

5,0
3 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Big Tech health + vision + dental benefits

Inconvénients

Significant change and movement in org.

3,0
24 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Inconvénients

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

1
Voir les avis par: Utile|Évaluation|Date|Tout