Avantages
We had the best RCM team - be sure to see the Cons though…
Inconvénients
Sightview recently gained some “top level” employees that truly think they know it all about revenue cycle management, however they used to ask us for help or understanding, weekly. The new CEO and her little clique are the most back stabbing people you could ever meet - makes sense of why they’re so close. They will convince you that your job is protected but you will be given no notice and will be let go before you can blink. Oh questions? Please don’t ask. They don’t have the answers. They’re losing clients by the day and have lost an entire team of great people who did know how to manage the revenue cycle. Due to the high turnover rate and the amount of people that have quit, they should take a look in the mirror because their actions have caused such.
Oh, most importantly, the CEO and her other executives are the most discriminating people you could ever meet - offshore? Oh they can’t stand them (even though they’re the ones who truly do the exhausting work).
Compliance? They share usernames and passwords for portals, which is highly illegal for government payers.
“Their system MVE?” Oh, it’s so wonderful that when you login, you can see every action someone else is taking while you’re trying to complete your own tasks - that’s also a compliance issue as some people should not be looking at the same accesses as others.
Trust when I say, I will scream from the mountains how terrible this company is and highly recommend any healthcare facility to run far away from this one.