Supportive Colleagues, Unsupportive Management - Avis employé Employé (anonyme) Sortly

1,0
14 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I developed some great working relationships with many of my cross-functional peers. There are some truly smart people working at Sortly who are great at what they do and are also kind, to boot. Many of them reached out to me after I left and offered their support, which says a lot about them. They also offer a fairly decent benefits package, the ability to be fully remote, and year-end week-long closure between Christmas and New Years’ Day for employees to recharge. The CEO is also a friendly and very approachable person. I really enjoyed all my conversations and interactions with him during company offsites.

Inconvénients

In my opinion, management does not provide adequate support to people who have special learning and executive function needs due to neurodivergence. The first 6 months of my tenure were some of the best I’ve ever had in my career, and I had a lot of autonomy and ownership that helped me thrive as the only person in my function after the manager who hired me left 3 months after I started. The freedom to execute and drive projects helped me perform well and resulted in a great rating during my quarterly review. The company went into a hyper-growth stage in late 2025 with lots of hiring, and after that, something changed. I went from feeling great about my contributions and like I was a valued teammate to feeling like no matter how hard I worked, I wouldn’t live up to my manager’s expectations. I disclosed a disability earlier in the year and asked for reasonable accommodations after receiving additional medical testing to find out more information about it and learn how I could best perform given some of my issues. That is where I felt things really went south. Not a single accommodation I asked for would have cost the company any money, but it felt like they were not something my manager was really invested in working with me on. It was surprising, because I thought we had a great relationship up to that point. All I asked for to help me succeed was better clarity. Crystal-clear expectations, documented (the documented part is key here) goals, and to be held to a standard that was easily understandable, consistently applied, and not vague. Instead, my work was micro-scrutinized, making me feel less confident and like I lost ownership over it. I was given three areas to improve upon and one month to improve after my one-year performance review, but was not told specifically how those areas would be measured. Nearing the end of the month, I had only one deliverable in progress because there was nothing else new in my pipeline, So I raised concerns about how the one-month review of my progress could be evaluated fairly, because there was also no formally documented PIP. Rather than talk with me and address my concerns, my manager’s response was to coldly terminate my employment. My takeaway from my own experience at Sortly is that there’s no time for anyone who rocks the boat or needs extra help, even if they have a federally protected disability. I luckily sensed there was a problem and kept receipts. I’ve also filed a complaint with the EEOC and am currently seeking legal counsel regarding how I was treated, because I sincerely believe neurodivergent individuals deserve a chance to be successful and in my case, I feel like Sortly did not allow me that chance. Invisible disabilities are still disabilities and not something to be swept under the table. All in all, I felt like my experience completely flew in the face of the company’s principles. And the irony isn’t lost on me that pictures of me are on their brand new Careers page at a time when I would never recommend Sortly to anyone I know.

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Réponse de Sortly
2w
Thanks for taking the time to share this feedback. Sortly is committed to providing reasonable accommodations to employees in accordance with applicable legal requirements, and we take this kind of feedback seriously. Sortly prides itself on a work environment where every employee feels seen, supported, and set up to succeed, and are disappointed to hear that your experience did not align with the inclusive and welcoming culture we have worked hard to build. We're not able to speak to individual employment situations in a public forum. However, we welcome the opportunity to discuss this matter with you directly. Please reach out to the People Operations team.

Découvrez plus d’avis sur Sortly

5,0
11 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Ample amount of growth opportunities - Empathetic and approachable culture and upper management - Clear communication and goals - Competitive pay - Remote work - Intelligent colleagues

Inconvénients

If you don't have a learning and growth appetite then this place might not be for you.

avatar
Réponse de Sortly
4mo
Thank you for taking the time to share this thoughtful review! We’re really glad to hear that you’re experiencing clear goals, transparent communication, and a supportive, empathetic culture as those are things we work hard to build and protect as we continue to grow. We especially appreciate your callout around learning and growth. We aim to foster an environment for people who are curious, motivated, and excited to keep improving, and it’s great to hear that this comes through in your experience.
5,0
17 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

My experience with Sortly’s recruitment and onboarding process has been second to none. From the very first conversation with the talent team, communication was clear, consistent, and genuinely thoughtful. Every step of the process felt organized and intentional, with expectations laid out in advance and plenty of opportunities to ask questions. It was refreshing to interact with a team that clearly values candidate experience and puts real effort into making it smooth, transparent, and human. Once onboarded, I was given all the resources, training, and support needed to succeed. The ramp-up materials were well structured, and I never felt like I had to figure things out alone. Leadership and peers alike were readily available to help, and there was always a clear line of sight into how my role contributed to the broader goals of the company. The sales culture here is particularly energizing. It's fast-moving, collaborative, and always evolving—never stagnant. There’s a strong sense of transparency across the team, from performance expectations to strategy shifts, and everyone is encouraged to share ideas and feedback. It’s a culture that celebrates learning, improvement, and momentum, and you can feel the collective drive to win as a team rather than as individuals. Overall, Sortly fosters a supportive, honest, and motivating environment. If you're looking for a place where communication is top-notch, growth is prioritized, and the sales organization is both exciting and forward-thinking, this is absolutely a team worth joining.

Inconvénients

Sales is never an easy job!

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Réponse de Sortly
5mo
Thank you so much for sharing this! It truly means a lot. 💛 Hearing that your experience from first conversation to onboarding felt clear, thoughtful, and human is exactly what we strive for, and it’s incredibly validating to know it landed that way. Your reflections on the sales culture and the momentum you’re feeling… that’s the good stuff. We work hard to build an environment where people feel supported, seen, and set up to thrive. Your experience serves as a reminder of why that work matters. And please, keep the feedback coming. If you ever see opportunities for us to elevate the experience even further; whether in recruitment, onboarding, or day-to-day, I’d genuinely love to hear it. We grow because our people help us grow. So grateful you’re here with us. Cheers to greater heights, together!
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