Avantages
-Product is great when configured properly and simply. -Most people ground level are very nice and helpful.
Inconvénients
-Products don’t scale well for enterprise clients. There are also 4 products on the scheduling side and only 1 for time tracking. The legacy scheduling products need to be marked end of life. There would be more upsell/adoption. -Two out of a team of 35 or so AM’s are hitting their number. -Morale is super low. Large amount of micromanagement. -Severe lack of focus from leadership. AM’s are responsible for prospecting into their clients (25+ calls a day), upselling, expansion, cross-selling, retention, and many other items. -You have a manager but it also feels like you report to 4 other managers. -Severe mis-alignment cross functionally. There’s no communication across departments and you constantly have to fix and take blame for other people’s mistakes. -High amount of admin work takes away time from selling.