Could have been great. - Avis employé Employé (anonyme) Tend

2,0
19 sept. 2021
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong business model, experienced leadership team, friendly coworkers. Flipping an industry upside down and providing real value to people was exciting. Fast paced and growing quickly.

Inconvénients

Expectation was to work hard and people were willing because they care. But the company does not reward its employees fairly for the work put in. Total package was severely lacking. Salary was significantly lower than the market standard in NYC. No bonus or stock options unless you were in upper management. Benefits weren't great or reasonable for someone with a family like myself. High deductible health plan cost $600/month for a family. $185/month for just yourself. PPO with a $1000 deductible cost $1300/month for a family. 0 days of sick leave so must use PTO which you can earn up to 15 days/year. Limited 7-8 national holidays per year. Dental and vision along with the retirement plan was quite decent. Very limited diversity at the top.

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Réponse de Tend
4y
Thank you for sharing your feedback; we're so sorry to hear your experience at Tend hasn't been wholly positive. We're proud to share that in responding to feedback we received in our annual team member engagement survey, we began offering better company-sponsored healthcare options this year, as well as more competitive compensation packages. Additionally, as a young organization, we know how important it is for us to consistently listen and continue improving our employee experience. We appreciate you taking the time to share your thoughts with us and hope to do right by you in the future. If you’re interested in continuing the dialogue, please reach out to us directly at at people@hellotend.com, or via AllVoices, our anonymous internal hotline.

Découvrez plus d’avis sur Tend

5,0
27 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Fun environment!! I love my team and patient base. Great marketing and support system.

Inconvénients

Being in the dental field for a while now I had not found a dental family where I felt heard and Tend offers that. No complaints on my end!

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Réponse de Tend
3d
Thank you so much for this! We love hearing that you've found your dental family at tend — that sense of belonging is something we work hard to create in every studio. Your feedback on team activities is noted, and we're always looking for more ways to bring teams together. So glad to have you with us!
1,0
25 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are none. It's all fake.

Inconvénients

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
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Réponse de Tend
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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