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      The Container Store

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      Getting further away from foundation principles - Avis employé Full Time Sales The Container Store

      2,0
      11 nov. 2017
      Full time sales
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      I have met truly inspirational and like minded people here.

      Inconvénients

      Full time has become very difficult. Our Foundation Principle of 1=3 is more like 1=5. Never enough staffing and lots of comments from customers about lack of service. With the introduction of TCS Closets, we seem to be struggling with lack of time to really address customers that wish to make a sizable purchase of $20,000 or more. Man in the desert selling is non existent, more like point and hope the customer finds it. Full time staff handles most of the customer complaints. Really nothing like the company I signed on with 13 years ago. To the complaint that full time staff just hangs out in the back or stands around talking I can assure you we are working on a TCS Closet, a customer complaint or trying to fix holes in the schedule. In my store Full Time staff work very hard.

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      5,0
      22 juin 2026
      Project specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Friendly environment, prioritizes staff safety, and offers several benefits.

      Inconvénients

      Various online training and creating various accounts just to use one main one.

      1,0
      23 juin 2026
      Anonymous
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

      Inconvénients

      Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

      1
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