Broken.... Everything - Avis employé Anonymous- Salaried Staff ToolsGroup

1,0
20 mars 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

If you were lucky enough to be hired in the past year or so, one of the positives is that your salary was heavily inflated and you were valued more than others

Inconvénients

Where to begin... - The finance department's leadership can't even be really called Leadership. It's barely management the way they have no idea who does what and how any of the vital operations work. The financials for this company must be wild with all of the debt they went into for companies with 0 potential - The CEO talks the talk, but the team around her either doesn't understand anything about management or picks and chooses what to bring her way. Speaking as someone who has brought up a handful of issues in a timely manner, I was always told that "something's in the works" and then left to battle the fire drills that occurred as a result of poor leadership. It's every department and it's not getting any better - Retaining talent at this company should be a piece of cake. You have tons of people that genuinely loved (emphasis on the past tense) their jobs and loved producing good work. Now there's no incentive to work hard because there's no chance anyone from the previous regime will get promoted. - Growth in revenue is always projected, but good lord, there were rarely any actual real wins from the sales teams. The cash management was always pushed onto accounting and it never felt like they had a chance to breathe. Kudos to the AR collections teams for putting up with the BS from customers and some of the sales folks that said "they would handle it" and it would never get resolved. - Good leaders held their departments, but were often bullied into a corner. All of the good employees are on their way out as I suspect the bonus payout isn't great and there won't be any increases in compensation. Expect a lot of resignations in April/May. - Boston Office culture is dying as a result of everyone leaving. You had great talent in the office and as a result of Poor management, no promotions, or just being cheap, you lost a lot of them. Hire an office manager and don't push it on whoever had it after Aaron. I'm sure you're "still searching for a good candidate" for the 24th month in a row

Découvrez plus d’avis sur ToolsGroup

5,0
6 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I’ve been at ToolsGroup for three years, and the past year has brought some of the most meaningful improvements I’ve seen. The biggest difference is clarity: clearer priorities, stronger accountability, and more transparent communication from leadership. It’s helped teams focus, collaborate better, and make decisions faster. The people here are genuinely talented and supportive, and there’s a strong sense that we’re rebuilding and strengthening the culture with intention. I’ve also witnessed investments in how we work, such as better structure, more consistent execution, and a real push to remove friction so teams can spend time on higher-value work. The pace is still high, but it feels more purposeful and aligned to a strategy. Pros Great people and strong domain expertise More transparent leadership communication and direction Improved cross-team collaboration and execution Clearer focus and prioritization than in previous years New leadership that cares about the company and its employees

Inconvénients

Like any company in transition, there is some change fatigue Some processes and tools are still maturing

1
1,0
17 avr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Nothing to mention. Even lies can’t bring sales now.

Inconvénients

The organization is currently struggling with a significant lack of sales pipeline and a leadership team that appears unable to pivot effectively. Rather than addressing growth, the strategy seems to rely on monthly layoffs in the US and outsourcing jobs to maintain financial appearances. The product itself is outdated compared to market competitors and lacks the technical sophistication required for current industry standards. Furthermore, there is a concerning lack of transparency with clients regarding software capabilities, leading to high churn rates once the actual limitations are realized. The organizational structure is extremely top-heavy. For a company of roughly 150 people, the ratio of executives (C-suite and Directors) is disproportionately high, estimated at nearly 70%. This creates a "too many cooks" environment where bloated management hinders execution rather than helping it. On top of that, the CEO’s strategy changes every quarter. He is all talk and no execution.

Voir les avis par: Utile|Évaluation|Date|Tout