Avantages
I like the people i work with and my bosses. I like working from home. I am treated well by my bosses.
Inconvénients
Nobody knows what they are doing including the supervisors and managers. They tend to hire people they like for upper management rather than people that are qualified. They have productivity goals that creates an atmosphere of doing terrible work to reach the quota rather than working the claim the right way, Bosses are never around always in meetings and overworked. High turn overrate due to unrealistic expectations. The audits are stupid because they focus on trivial things that don't pertain to your ability to do your job. The bosses spend all day in meetings, but nothing about the quality of works or training improves. I spend a lot of time helping people that aren't even in my department because the bosses are too busy. Bosses from other departments tell their people to send things to me when they don't know how to do the job they were hired to do. People would rather me do their work for them than allow me to show them how to do it. The producti ity goals makes it kinda like hot potato with the claims. People send the claims to somone else to get their numbers in. The people that do a good job get marked down for being slow.